The room had an exceptionally comfortable bed, a safe box, multi-channel TV, and a refrigerator. the hotel's location was convenient, being close to the metro, Imperial Palace, Nijo Castle, Golden Pavilion, Karasuma subway line.

Had 2 days in Kyoto, spending our time here lovely. The staff was very very helpful and attentive, offered us wake up calls and ironing free of charge. It offered great service and amazing food too. Got wake up service free of charge, not bad too. A subway station minutes from the property was really handy.

The rooms here are absolutely stunning and come with super modern amenities, like the awesome bedroom setup. Plus, the hotel is conveniently located right next to the metro station! 🚇

the location was great, the stuff was excellant. i visited onyva steps away from the venue for a few drinks.

The hotel is beautiful with tasteful rooms. the staff were very helpful. - the location is marvelous, close to the metro, Imperial Palace, Nijo Castle, Golden Pavilion. - Nakagyo Ward is a district worth exploring. - I would stay here again when visiting Kyoto.

The moment I stepped into my Kashiwamochi room, I was blown away by the beautiful decor that perfectly blended traditional and modern elements. The attention to detail was impressive, from the cute tea flight I received upon check-in to the limitless complimentary snacks and drinks in the lounge. The highlight for me was the serene outdoor bath, where I could relax and enjoy a cup of green tea while gazing at the peaceful garden. The location of the hotel was also ideal, just a short walk away from shops, sights, and delicious food. I highly recommend Nazuna Kyoto Gosho for a unique and beautiful vacation experience!

If I have to be picky, I noticed that the TV size in the room was relatively small compared to the overall quality of the property. Additionally, the soundproofing between rooms could be improved, as I could occasionally hear noise from neighboring guests.

amazing stay, modern room, double vanity, private bath, traditional breakfast, friendly staff, exceeded expectations

Duvet got too warm at night.

Just what we needed after a busy 11 days in Tokyo and Osaka. This hotel offers a blend of the old and new, with beautiful, comfortable rooms and a semi outdoor bath for a zen-like experience. The staff were friendly and helpful, making our stay memorable. Being able to have our own private chef for dinner was a great touch, and the food was delicious. The breakfast was also outstanding, prepared right in front of us. a fantastic and unique hotel experience.

100% Recommend this hotel.

Convenient location and spotless room. the fact that the Marutamachi subway station is just a 10-minute walk away is a huge bonus! 🚶‍♂️

I had the most incredible stay at this luxurious hotel. The location couldn't have been more convenient, with a subway station just a stone's throw away. It made exploring the city a breeze. The service here was exceptional, with the staff going above and beyond to ensure my comfort. The room service was prompt, and the housekeeping kept everything tidy and pristine. I also appreciated the welcome drink upon arrival, adding a personal touch to my stay. The hotel facilities were top-notch, including a jacuzzi and massage services that helped me unwind after a long day of sightseeing. The garden area was a tranquil oasis, providing a peaceful escape from the bustling city. The staff's knowledge and assistance with tours and tickets made my experience even more enjoyable.

I would highly recommend this hotel to families.

The traditional Japanese breakfast was wonderful! the ryokan was warm and peaceful. the spa was a great facility to take advantage of. the music in the room was a nice touch, just nice classical music. the staff were incredibly caring, attentive and available at any time. the beauty of the design, architecture and decor was captivating. the spacious rooms provided exceptional comfort. the high-level equipment in the rooms added to the luxurious experience. the personalized breakfast experience with a dedicated cook was a highlight. the hotel provided a highly personalized and private environment.

Felt very cared for, no complaints whatsoever.

Impeccable service, modern amenities, delicious breakfast, ideal location for sightseeing. Staff spoke excellent English, provided local recommendations, and even offered a traditional tea ceremony and sake tasting.

No negatives.

Friendly staff, exceptional dinner, amazing bath and light show, wonderful building, central location, quiet neighborhood.

Nothing for me.

From the moment we arrived, we were greeted with warm smiles and exceptional service. The staff went above and beyond to make us feel welcome and ensure our comfort throughout our stay. The room we stayed in, the Kashiwamochi room, was beautifully decorated with a perfect blend of traditional and modern elements. The highlight for us was the outdoor bath, where we could relax and soak in the serene atmosphere while enjoying a cup of green tea. The location of the hotel was also ideal, as it was in a quiet area but still within walking distance to various shops, sights, and restaurants. We cannot recommend Nazuna Kyoto Gosho enough. It truly made our trip to Kyoto a highlight. I highly recommend this hotel for a unique and beautiful vacation.

The hotel is lovely and beautifully decorated. the staff are friendly and helpful, doing everything to make sure you have a comfortable visit. the free snacks and drinks are a nice touch, and the morning breakfast is delicious. the location is also great, with many attractions nearby.

the heating system was a bit confusing, and we found ourselves too hot or too cold throughout the night.